Accessible taxi services in Helsinki, Espoo and Vantaa:
Invoiced rides, charter services, goods transport and wheelchair transport

Booking number

050 2622

takseja

The most reliable and comfortable accessible taxi service in the Helsinki metropolitan area

Our drivers, who are specially trained in accessible taxi services, will get you safely to your destination with over 15 years of professional experience. Our service is not limited to transport: when needed, we will pick you up, escort you and assist you all the way to the door. We always work punctually, reliably and professionally!

invatakseja

Versatile fleet

Our fleet consists of modern accessible taxis, all equipped with a wheelchair. This allows us to conveniently pick up customers who require a wheelchair. We do not charge any booking or cancellation fees!

Reach your destination comfortably with a stair climber

We also offer a stair-climbing service. Using our stair climber, we can pick up customers from their homes and take them safely back home, even in buildings with spiral staircases.

Our modern stair climber allows us to transport customers and their wheelchairs safely over difficult stairs and through challenging locations. Customers can remain seated in their own wheelchair throughout the journey.

Ask us for more information!

tilataksi

Charter services for 1–14 passengers

Are you planning an excursion or perhaps arranging an airport pickup for a group?

Our 14-seat minibus provides reliable and affordable transport from the Helsinki metropolitan area to destinations throughout Finland.

Minibus charter services from the Helsinki metropolitan area:

  • Excursions, e.g. Helsinki–Porvoo–Helsinki
  • Airport pickups
  • Group trips
  • Trips to away games for sports teams
Request a quote:

Price list

Prices include 13.5% VAT and are valid every day, 24 hours a day.

€8.30 Base fare 
€1.97/km
€1.19/min

Additional charges:

Stair assistance surcharge €35.20

Advance booking surcharge €7.60
(when transport is booked at least 15 minutes before the customer’s stated departure time)

Assistance surcharge €17.60

takseja ja kuskeja

Frequently asked questions about accessible taxis

Can I book an accessible taxi even if I do not use a wheelchair?

Yes. An accessible taxi is also suitable for customers who use a walker or crutches, or who otherwise need a more spacious and accessible vehicle than a standard taxi.

How do I book an accessible taxi?

You can book an accessible taxi by calling us or using the booking form on our website. When booking, please provide the pickup address, destination, date and time, preferred payment method and details of any mobility aids, such as a wheelchair or walker.

Can I pay for the accessible taxi using a taxi card?

Yes, we accept taxi cards issued by Taksi Helsinki and Taksikuutio. Please remember to mention which taxi card you intend to use when making your booking.

Is an accessible taxi the same as a Kela taxi?

Not necessarily. An accessible taxi is an accessible or specially equipped vehicle. A Kela taxi, on the other hand, is a journey reimbursed by Kela and must be booked through the designated regional booking number in accordance with Kela’s instructions.

How much does an accessible taxi cost, and which payment methods do you accept?

The price depends on the length and timing of the journey, the assistance required and any additional services. You can pay by debit or credit card, cash or taxi card. You may also request to be invoiced for the journey.

Can a companion travel in the accessible taxi, and is there an additional charge?

Yes, a companion may travel with you. Please mention all companions when booking so that we can reserve a suitably sized vehicle. Any effect on the price depends on whether the companion or companions use mobility aids or also require assistance.

Can I book an accessible taxi in advance, and is there an additional charge?

Yes, you can book an accessible taxi in advance. We recommend advance booking to ensure that your journey takes place at the requested time and that a suitable vehicle is available. Advance bookings are subject to a €7.60 surcharge in addition to the standard service charges.

What is the assistance surcharge, and how much does it cost?

The assistance surcharge applies when the driver provides more assistance than usual, for example when helping the customer into the vehicle or securing a wheelchair. The assistance surcharge is automatically applied to our accessible transport services and costs €17.60.

Do you offer a stair-climbing service, and how much does it cost?

Yes, we offer a stair-climbing service by advance booking. The price depends on the number of stairs, the pickup location, the destination and the level of assistance required. The stair-climbing service costs an additional €35.20 on top of the standard service charges. You can request a price estimate when making your booking.

What is the difference between an accessible taxi, a wheelchair taxi and a barrier-free taxi?

Accessible taxis and wheelchair taxis usually refer to specially equipped vehicles that can accommodate passengers travelling in wheelchairs. A barrier-free taxi is a broader term for a spacious vehicle that is easier to enter using a lift or ramp.

Can I travel in an accessible taxi with an electric wheelchair?

Yes, provided that the vehicle is large enough to accommodate the electric wheelchair. Always mention your electric wheelchair when booking so that we can reserve a suitable vehicle.

Can I bring a walker or another mobility aid in an accessible taxi?

Yes. Please mention any mobility aids or larger items of luggage when booking so that we can reserve a sufficiently spacious vehicle.

How far in advance should I book an accessible taxi?

We recommend booking well in advance, preferably one day before your journey. This is particularly important if you need to use the vehicle’s wheelchair or require a stair climber, or if you need transport at a specific time. Booking in advance improves vehicle availability.

Do you also operate during evenings, weekends and public holidays?

Yes, subject to availability, we also operate during evenings, weekends and public holidays. Vehicle availability may be more limited at these times, so we recommend booking well in advance.

In which areas is your accessible taxi service available?

We provide accessible taxi transport throughout the Uusimaa region. Longer journeys outside Uusimaa can also be arranged. Please ask us about availability and request a price estimate before your journey.

Will the driver help me enter and exit the vehicle?

Yes, the driver will assist you with entering and exiting the vehicle and with mobility aids when needed. Please tell us about your assistance needs when booking so that our driver can accommodate them appropriately.

Our team

Valtteri

Valtteri Vartiainen
Chief Executive Officer

Eetu

Eetu Nurmi
Chief Operating Officer

Dana

Dana Vartiainen
Human Resources Director

040 7246 716

Juho

Juho Hinkkanen
Billing and Financial Administration

040 5722 504

Hassan

Hassan Mahamuud
Human Resources Manager

040 4565 701

erilaisia takseja

Book a taxi

Call 050 2622

Or complete the form below

Tilaa kuljetus EN

The information you provide will be processed in accordance with our Privacy Policy.

Privacy Policy

This is Mavo Oy’s privacy policy in accordance with the EU General Data Protection Regulation (GDPR). Prepared on 19 October 2022.

 

1. Data controller

Mavo Oy, Business ID 2538038-8

Kaupintie 2, 00440 Helsinki, Finland

2. Contact person responsible for the registers

Valtteri Vartiainen

3. Names of the registers

Mavo Oy’s marketing register and job applicant register

4. Legal basis and purpose of processing personal data

In accordance with the EU General Data Protection Regulation, the legal basis for processing personal data is:

– consent given by the data subject;

– the legitimate interests of the data controller (e.g. a pre-contractual customer relationship, employment relationship or membership).

Personal data is processed for the purposes of communicating with customers, maintaining customer relationships, marketing and carrying out recruitment-related tasks.

The data is not used for automated decision-making or profiling. 

5. Data contained in the registers

The marketing register may contain the following information: the person’s name, contact details (telephone number, email address and postal address), internet connection IP address, billing details and other information relating to the customer relationship and services ordered.

The job applicant register may contain the applicant’s name, telephone number, email address, additional information and internet connection IP address.

We do not retain your personal data for longer than is necessary for its intended purpose or required by a contract or law. Retention periods may vary depending on several factors, including the purpose for which the data is used and our obligations under applicable laws. We aim to ensure that the information we hold about you is always up to date.

The IP addresses of website visitors and cookies required for the operation of the service are processed on the basis of legitimate interests, including maintaining security and collecting website visitor statistics, where they may be considered personal data. Consent for third-party cookies will be requested separately when necessary.

6. Regular sources of data

Information stored in the registers is obtained from customers through sources including messages submitted using online forms, email, telephone, social media services, contracts, customer meetings and other situations in which customers provide their information.

Contact details for representatives of companies and other organisations may also be collected from public sources, such as websites, directory services and other companies.

7. Regular disclosure of data and transfer of data outside the EU or EEA

Data is not regularly disclosed to other parties. Data may be published to the extent agreed with the customer.

The data controller may also transfer data outside the EU or EEA. Data will not be transferred to the United States without the data subjects’ explicit consent.

Your data is processed by members of our personnel whose duties require or otherwise involve the processing of such data.

We also use third-party services, systems and software that may require the processing of your personal data. These may include customer relationship management software, for example. We use reliable service providers whose specialists may process data on our behalf when necessary. Your data will also be processed lawfully in these circumstances. This is ensured through agreements between the organisations.

8. Principles of data protection

The registers are handled with due care, and data processed using information systems is appropriately protected. When data is stored on internet servers, the physical and digital security of the hardware is appropriately maintained. The data controller ensures that stored data, server access rights and other information critical to the security of personal data are treated confidentially and processed only by employees whose duties require such access.

9. Right of access and right to request rectification

Every person whose data is stored in a register has the right to access their data and request that any inaccurate information be corrected or incomplete information supplemented. Anyone wishing to access or rectify their data must submit a written request to the data controller. If necessary, the data controller may ask the person making the request to verify their identity. The data controller will respond within the period specified in the EU General Data Protection Regulation (generally within one month).

10. Other rights relating to the processing of personal data

Every person whose data is stored in a register has the right to request the erasure of their personal data from the register (“the right to be forgotten”). Data subjects also have other rights under the EU General Data Protection Regulation, such as the right to restrict the processing of personal data in certain circumstances. Requests must be submitted to the data controller in writing. If necessary, the data controller may ask the person making the request to verify their identity. The data controller will respond within the period specified in the EU General Data Protection Regulation (generally within one month).

Tilaa kuljetus